Another Compliment for our Techs,
I wanted to take some time to let you know what a wonderful technician Juan is. I was not able to make my appointment time exactly but he waited for me anyway.
He was polite and knowledgable. He was able to explain and show me everything that had happened to my AC unit that caused it to stop working. He was also able to give me some helpful tips for how to prevent future issues.
He was training another gentleman and was extremely patient with him as he explained how to complete the work.
After 4 days of no AC I am so grateful that it is fixed and so glad it was by such an excellent professional.