I had DBK come to my house to repair my air conditioner and they did a wonderful job. They were very inexpensive and actually arrived eariler than expected. They called before they were coming to ask if it was ok to come a few mins early.
The worker was very polite and professional. Thank You DBK for great service.Marcie Robinson,
Left me start by saying that DBK has been the friendliest and the most understanding HVAC companies I've ever came across, let alone very KNOWLEDGEABLE of what they are doing!
I had contracted two other companies before contacting DBK for an estimate on our AC system and nobody could give me a straight and correct answer on what was wrong with my AC Unit. We spend hundreds of dollars fixing parts that most likely did not need repair. My husband and I were already thinking that we needed to spend for a new unit which we could not afford. Someone referred me to DBK and we said that was our last result. The technician that came to our household was so professional and friendly, i had good vibes from the beginning. After about 30 min. BOOM! he figured out the issue and fixed our AC and the cost was cheap!
It's been 3 months now and our AC unit is still on. Thanks DBK for your great help!Jeanette Villegas,
Had DBK come by to replace my ac unit that was on its last leg (making all sorts of odd noises from the outside unit). They quoted me a few options from patching things up and trying to make it ride to replacing it. I ultimately decided to replace since it's an over 10 year old unit. I worked with their purchasing team through all the purchase options and different units before figuring out what best fit us.
Install day came today and they got here early am. They did modifications to the box my unit sits on to fix some pinched air flow from my last one. They worked to get the ac back on asap and despite the amount of work ac was back on before the house got too bad. Then they finished up the heater and wrapped up testing. All along the way they answered my stupid questions about what different parts did and those remedial ac 101 questions I probably should know happily. When they were packed up you wouldn't even know they'd been there. Left the area arguably cleaner than it was (Garage was a bit of a mess and they swept up around the work site).
All in all they made the costly process of replacing an ac unit much easier to bear. I'll be recommending them to friends and family for sure.Sean Platthy,
Hope you and your family enjoyed the summer! Just wanted to let you know I had DBK install an alarm in my home. I was very pleased with Rick and his communication/service. Thought you would want to receive the feedback:) Take care.Brenda,